Digital Literacy
Training and guidance services to master the tools of the modern world.
Service Catalog
Smartphone Usage
- iOS (iPhone)
- Android
PC Usage
- Windows
- Mac
Office Applications
- MS Office
- Office 365
- Google apps (Docs, Sheets, Drive)
- Gmail and email management
Digital Citizenship (Italy)
- SPID (Public Digital Identity System)
- CIE (Electronic Identity Card) and CIE ID app
- Digital Signature
- App IO
- Poste Apps and Website (Bancoposta)
- ANPR (National Resident Population Register)
- PagoPA (Public Administration Payments)
- PEC (Certified Electronic Mail)
- Municipal Apps
Security and Defense
- Protection against Social Engineering and Phishing
- Most Frequent Scams:
- “Nigerian” Scam
- Pending payments
- Relative in trouble
- Email Hygiene
- Offline Scams: fake police officers, fake bank employees, etc.
- MFA (Multi-Factor Authentication)
- Password Hygiene:
- Complexity
- Using a password manager
- Monitoring compromises (Haveibeenpwned)
- Credit and Debit Cards: anti-cloning measures
Transport
- Urban Transport Apps: Taxi, Uber
- Railway Transport: Trenitalia, Trenord